The Elysium - Urban Day Spa

Your feedback is very important to us as it is used to help us improve the quality of our products and services and to enhance the customer experience at the Elysium. We would be very grateful if you could take a moment to complete this short questionnaire. Your information is always treated in the strictest confidence and will not be shared with third parties or used for any other purpose other than this questionnaire.


	Your Name

	Your Email Address

	Telephone Number

	Treatment Received?

	Did the treatment live up to your expectations?	Yes No

	Is there anything you would change?

	Who was your therapist?

	Did the therapist introduce herself to you?	Yes No

	Did you feel the therapist looked after you?	Yes No

	Were you given any aftercare advice?	Yes No

	Were you told about new and desired treatments?	Yes No

	Were you told about home care and retail products?	Yes No

	Are there any other treatments that you would like information on? Please give details

	Would you like to receive information on future demonstrations?	Yes No

	Would you like to receive information on new treatments and offers?	Yes No

	How did you hear about us?

	Would you reccommend us?	Yes No

	How did you find the environment?	Comfortable Uncomfortable Warm Clean Friendly Tranquil

	Were the food and drinks offered at The Elysium satisfactory?	Yes No

	What made you choose the Elysium?	Price Location Service Convenience Recommended Particular Therapist

	If you chose the Elysium because of a particular product, please give details

	How can we improve your future experience?

	Do you visit other salons and spas?	Yes No

	If yes, please give details of treatments

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